The big question is whether people are more or less productive when working from home. Many external factors go into this evaluation, such as home-based working conditions and reliable access to company systems and programs. Perhaps the most critical issue is the disconnect between managers who expected the virtual environment to mimic the office environment and actually managing remote employees. Some managers felt they had to micromanage staff to make sure they were working, which turned into a workday filled with videoconferencing and messaging on various platforms. That strategy turned out to be distracting.
But as the virtual environment evolved, best practices emerged from the chaos. Managers began to understand how important it is to institute policies incorporating these 10 areas:
Travis Raml, CPA