The need for innovation and creativity is not going away now that businesses and workplaces are opening up again. Business leaders need to consider how they can continue encouraging these traits as they navigate to a new normal. One way to accomplish this is by ensuring your business is a psychologically safe space where employees can feel free to be themselves, be right or wrong, and present out-of-the-box ideas without feeling threatened or diminished.
A psychologically safe workplace nurtures this type of environment. As defined by Amy Edmondson, a professor at Harvard Business School, psychological safety is the shared belief that the team is safe for interpersonal risk taking. It is an environment in which:
In some ways, the virtual environment we have been living in primed us for this by giving managers and team members a glimpse into each other's lives in ways they could not imagine before the pandemic. The blend of work life and home life made meetings more personal, from the color of paint on the walls to the cat walking over the keyboard. We learned to understand some of the challenges team members were facing while working from home. This understanding can be the basis for the trust and respect needed for psychological safety.
These three strategies can help firm leaders embrace this concept:
Curtsey of Industrynewsletters.com
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Travis Raml, CPA